Terms and conditions

Please take some time to read the following conditions applicable to purchasing products through this website.

The following terms and conditions, privacy policy and customer service policies govern your purchases through SBK store and constitute the entire agreement between the contracting parties (‘Agreement’).  By placing an order with SBK, you agree to be bound by the Agreement, which may be amended from time to time.


The Agreement is subject to change from time to time without notice.   Each order or transaction will be governed by the Agreement in force upon the date of that transaction.

Your continued use of the site following posting of any changes or modifications constitutes your acceptance of such changes or modifications and if you do not agree with these changes or modifications, you must immediately cease using the site. For this reason, you should frequently review these terms and conditions and any other applicable Customer Policies, including their dates, to understand the Agreement that applies to your purchases through the site.

Occasionally there may be information on the site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability.  SBK reserves the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the site is inaccurate at any time without prior notice (including after you have submitted your order).


The minimum order value is $20. 


SBK can only ship to a limited number of countries, as listed on our Shipping page. SBK is not responsible for customs charges and restrictions that vary from country to country and result from the importation or certain products. The purchaser remains responsible for all charges and fees incurred.


The products made available on the site, including any samples SBK may provide to you, are for personal use only. You may not sell or resell any products you purchase or otherwise receive from SBK without a wholesale agreement in place.

All orders placed are an offer of purchase and are subject to acceptance by SBK.  If an order is not accepted a full refund will occur at the earliest possible convenience.  SBK reserves the right to refuse an offer for any reason.

Purchase offers that may be refused include (but are not limited to) orders that SBK believes may be for resale or in violation to these terms and conditions.  SBK will screen for possible fraudulent, unauthorized or illegal activities and orders that are flagged may be refused.  You may be contacted if your order is flagged for such concerns. 

In the event of the requested products being unavailable Adore Beauty may cancel the transaction and issue a full refund.


All prices listed on the site are in Australian dollars and are inclusive of any Australian Goods and Services Tax (as applicable).

The prices indicated may be changed at any time without advance notice. However, the products shall be charged at the rate in force when the customer’s order was validated.

Where the customer pays by payment card, the customer warrants that they have the necessary rights to use the payment card and that they are fully authorised to use it to pay for the order.  The customer also warrants that this card gives access to sufficient funds corresponding to the amount of the order.  Failing this, Adore Beauty reserves the right to cancel the sale accordingly.  Adore Beauty is under no obligation to ship any goods ordered until payment for those goods has been received.


When you make a purchase on the site by credit card, SBK may conduct a pre-authorization on your credit or debit card for a portion of the purchase price. Once the pre-authorization is processed, we will then instruct your financial institution to cancel the pre-authorization. Please note that no funds are taken from your account at pre-authorization but a temporary ‘hold’ is placed on them. Once we have cancelled the pre-authorization, it may take up to seven (7) days for your financial institution to release the funds before you are able to access them.


Upon purchase of products, the buyer agrees to use the products only for their intended purpose and strictly in accordance with their instructions, precautions and guidelines. Any other use will cause the buyer to assume full responsibility for any loss or damage arising out of their use. Questions as to use can be directed to SBK via our contact details.

You should always check the ingredients for products to avoid potential allergic reactions.  You should always patch test a new product before regular use.

If any minor uses any product purchased through the site it should be only after the parent or legal guardian has discussed the product with the minor's doctor.


The agreement for sale is concluded only when goods are handled over to the designated carrier.


A member profile can only be created with SBK by persons with capacity to contract, who are over the age of 18, unless they have the permission or consent of their parent or guardian.


Where you have created a member profile you will be required to create a password for that profile. You are responsible for maintaining the confidentiality of your password and account information are fully responsible for all conduct carried out under this password and profile.  SBK is not liable for any loss of confidentiality or for any damages arising from your failure to comply with these security measures.  SBK requests that you promptly report to it any unauthorised use of your password.


All content on this site, including without limitation text, icons and graphics are the property of SBK and are protected by Australian and International intellectual property laws. No part or portion of this site may be copied, sold or used in any manner for any commercial purpose without written consent. Nothing in these terms and conditions constitutes a transfer any intellectual property rights.


The advice and information contained within or provided through this site is of a general nature and is not intended to constitute or replace professional advice for individual or specific conditions.

The statements made about products have not been evaluated by the Australian Therapeutic Goods Administration or any other regulator, and the results reported, if any, may not necessarily occur in all individuals. The statements and products are not intended to diagnose, treat, cure or prevent any condition or disease.

Use of the site is not meant to serve as a substitute for professional medical advice. The site is solely an online store for specialty beauty products. Please consult with your own medical doctor regarding the use of any goods, products or information received from this site before using or relying on them.   SBK does give or intend to give any answers to medical related questions.  No prescription medication or medical treatments are intentionally provided on this site.

While we make every effort to ensure that the information contained within this website is correct, to the extent permitted by applicable law, we do not warrant that the product or service descriptions, colours, ingredients, information or other content available on or via the site is accurate, complete, reliable, current, available or error-free.  We take no responsibility for any loss or damage arising from use of information or reliance on advice.

While SBK has tried to accurately display the colours of products, the actual colours you see will depend on your device, ambient lighting and other factors beyond SBK’s reasonable control, and may not accurately reflect the colour of the product.


You may from time to time be invited to review certain products, provide information in relation to products or participate in forum discussions. If you choose to participate in the invite, you give SBK permission to use, reproduce, modify and publish the content you provide in a worldwide, royalty-free, irrevocable manner.  You also permit SBK to publish certain details about yourself, including (but not limited to) your name, location and age. 

SBK reserves the right to choose to publish your responses or not and may withdraw posted content for any reason.

User reviews of products in no way represent the views or opinions of SBK or its owners, shareholders, employees or others, but are the sole product of its creator. SBK disclaims all liability with respect to the Content.


SBK will not tolerate any offensive or abusive behaviour on our social media platforms.  If you engage in a way that is deemed offensive or abusive, you may be removed from SBK’s social media pages and blocked.  SBK reserves the right to decide what constitutes inappropriate behaviour and who is removed.

SBK will encourage respectful discussion, even when opinions expressed are critical of our products or us. 

Spam of any kind will be removed from our social medial platforms.


To redeem promo codes, the code must be applied at the cart or checkout stage of your order. Promo codes cannot be added to completed orders and no refund or bonus products will be offered if promo code was not applied correctly. Promo codes cannot be used in conjunction with any other promo discount code or for the purchase of gift cards. Promo codes are redeemable one time per customer only. SBK reserves the right to amend or withdraw any promo code offers and these terms and conditions at any time.


To the full extent permitted by law, SBK makes no representations or warranties, express or implied, regarding any matter including merchantability, fitness for a particular purpose or use in relation to any product supplied by SBK. 

Where legislation implies into this agreement any condition or warranty that cannot be restricted or modified, SBK’s liability for any breach of such conditions or warranties will (to the full extent permitted by law) be limited to, at the option of SBK, one or more of the following: (a) replacement of the products, the repair of the products, or the supply of equivalent products; (b) repayment of any part of the price of the products supplied; or (c) payment of the costs of replacing or repairing the products, or acquiring equivalent products.

This Agreement will not be read or applied so as to purport to exclude, restrict or modify or have the effect of excluding, restricting or modifying the application in relation to the supply of any products pursuant to these terms of all or any of the provisions of the Competition and Consumer Act 2010 (Cth) or the provisions of any other statute, act or law of any State or Territory of the Commonwealth of Australia, or any other applicable territory, which by law cannot be excluded, restricted or modified.

You further agree that, to the fullest extent permitted by law, SBK will not be reasonable or liable (whether in contract, tort (including negligence) or otherwise), under any circumstances, for any (a) interruption of business; (b) access delays or access interruptions to the site; (c) data non-delivery, misdelivery, corruption, destruction or other modifications; (d) computer viruses, system failures or malfunctions which may occur in connection with your use of the site, including during hyperlink to or from third party websites; (e) any inaccuracies or omissions in Content, or (f) events beyond our reasonable control.

You agree to defend, indemnify and hold harmless SBK (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers), from all claims, demands, losses, liabilities, costs, expenses, obligations and damages including reasonable legal fees, arising out of: (a) your use of and access to the site; (b) your violation of any term of these terms and conditions; (c) a breach of your representations and warranties set forth above regarding Content; (d) your violation of any law or the rights of a third party (including, without limitation, any copyright, property or privacy right); or (e) any claim that any Content you submitted caused damage to a third party. This indemnification obligation will survive the termination of these terms and conditions and your misuse of the site.

Further, to the fullest extent permitted by law, we will not be liable for any indirect or consequential loss of any kind or loss of profits, revenue, loss of data, loss of goodwill, arising out of or related to the site or your use (or non-use) thereof, regardless of the form of action whether in contract, tort (including negligence) or otherwise, even if we have been advised of the possibility of such damages and in no event shall our maximum aggregate liability exceed one hundred dollars ($100.00).


If, in SBK’s reasonable opinion, you have breached any provision of this agreement SBK may immediately issue a warning or temporarily suspend or permanently prevent your access to all or parts of the site. In any event, we may terminate this agreement (and your rights to use the site) at any time and for any reason without prior notice to you.


SBK maintains links to other websites but makes no representations as to the accuracy of the material therein, and is not responsible for the content and conduct of these sites. Further, where users or SBK personnel link other websites on our site or on our social media pages does not mean that SBK endorses them or takes any responsibility for the accuracy of the content on those sites.


You must not attempt to change, add to, remove, deface, hack or otherwise interfere with this site or any material or content displayed on the site.


SBK (www.sbk.store) is created and controlled in South Australia, Australia. All purchases are subject to the laws of the Commonwealth of Australia, and where applicable the state of South Australia. By purchasing products through this site you submit to the jurisdiction of the courts of South Australia, Australia and agree that any legal action will only be commenced in these forums.


If any provision of these terms and conditions is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these terms and conditions, which shall remain in full force and effect. No waiver of any term of these terms and conditions shall be deemed a further or continuing waiver of such term or any other term, and SBK’s failure to assert any right or provision under these terms and conditions shall not constitute a waiver of such right or provision.

Effective as at December 2022